New Patient Services:
Prenatal Visits - Please call our office to schedule a "one-on-one" meeting with one of our physicians. We will do our best to answer all of your questions when selecting a pediatrician.
New Patients - If you are looking for a new pediatrician or have just relocated to the area, call our office to inquire about becoming a patient. Our staff can assist you with many questions you may have on how to establish care, including how to request your records to be transferred to our office prior to your child's first appointment.
Partial List of Insurances Accepted*:
- NC Medicaid/Health choice
- Blue Cross/Blue Shield (not Blue local)
- Great West
- TriCare-Standard (Not Prime)
- United Healthcare
We accept many other insurance carriers. Please call our office to see if our practice and/or your child's doctor accept your insurance plan prior to receiving services. We will be happy to assist you. Also, with insurance changes this day in time, it is a good measure to call you insurance carrier too and verify we are in network with them. Our participation with the health plans and/or companies listed above is subject to change.
Many insurance plans require payment of your copay at the time of the appointment. Other plans have deductibles and/or coinsurance. Please be familiar with your insurance plan.
All copays are to be paid prior to leaving the office at the time of your visit. We accept credit cards, debit cards, checks and cash. Copayments can not be billed to you.
If your child is uninsured, we would be happy to see them as a Self-Pay patient. Also, if you are interested in obtaining coverage, click here for more information.
Established Patient Services:
Preventative Care - Your child needs periodic health exams ("check-ups") to monitor growth, development, and general health. At these visits, immunizations will be offered to protect your child from childhood diseases. We strongly encourage the immunization schedule recommended by the American Academy of Pediatrics.
Dental Health- at Well Child visits we can prescribe oral fluoride supplementation starting at age 6 months for children whose water supply is deficient in fluoride and can also apply fluoride varnish to the primary teeth of all infants and children starting at the age of primary tooth eruption.
Sick Visits - We know as a parent getting care for your child when they are sick is a number one priority. Therefore, we make every effort to schedule same day sick appointments when needed. If you are unsure if your child needs to be seen, we have a nurse available to speak with you both during and after office hours.
Teleheath/Video Visits for established patients - Call our triage line to speak to a nurse who will determine if a telehealth visit is appropriate or not . Although most insurance covers these, you should check with your insurance to verify these visits are covered under your policy.
24 hour / 7 day Per Week accessibility - During normal office hours we have staff available to answer your questions and schedule office visits, including Same Day Sick Appointments. For medical advice, we have nursing staff and providers available to answer your questions. For your after-hour needs we provide a service, through Triage Logic, free of charge to you. Your calls will be triaged by a Registered Nurse who has access to the physician on call to help meet your needs. They can be reached at 336-659-5727.
Preschool, School, College Entrance, and Sports Physicals - Regular health exams are an important part of our process of providing care to your child. We provide routine check-ups that will meet your needs for back-to-school and sports physicals.
Health Screening for International Adoptees - We provide screening tests per AAP recommendations for those families adopting a child.
Diagnosis and Treatment of Children with Chronic Diseases - We work directly with specialists in the area to ensure your child has the necessary treatment and care.
ADHD Medication Management - Patients with a new diagnosis of ADHD are required to be seen within 30 days after their initial visit. After the initial visit, patients are required to be seen every 3 months to monitor weight and blood pressure. School progress and how the medication is working are discussed. Providers cannot refill medications unless the patient has a yearly well child physical. We need at least a 48 hour notice for all ADHD medication refills. If a patient has been off medication for any reason and would like to restart medication, an ADHD follow-up visit is required within the past 3 months before prescriptions can be written.
Immunizations - We believe it is very important for your child to get regularly scheduled vaccines as outlined by the ACIP and approved by the American Academy of Pediatrics.
Prescriptions - We use electronic prescribing for all eligible prescriptions. Electronic prescribing offers value through eliminating illegible handwriting, documenting medications, evaluating for formulary compliance, and assessing and alerting for allergies and/or interactions.
Advanced Care Team- Advanced Care Team works with your existing health-care providers to enhance the care your child is already receiving to make sure it reflects the values and preferences of your child and your family, and to maximize quality of life and comfort for your child
- Asthma Education - We have a Registered Nurse who specializes in Asthma Teaching and will perform Spirometry Testing in the office. A follow up will be made with a provider to discuss the findings and treatment plan.
- Nutritional Counseling – We provide growth and nutritional counseling as part of your routine well child visit. This may include laboratory tests to check cholesterol and to assess risk for diabetes. We can also set up an appointment with our Pediatric Nurse Practitioner to discuss individualized nutrition and exercise goals for the patient and family.
- Behavioral Health Provider-is a member of our advanced care team whose main role is to identify, consult, treat, triage and manage primary care patients with behavioral health and/or medical problems to improve their ability to function.To better serve our patients needs we have a behavioral health co-management agreement with Alexander Youth Network providing counceling services in our office twice a week.